“Englander has always been very cost competitive, but I’d pay more for this level of service. The Japanese call it “kanban” — vendor managed inventory. Englander is there every day, tracking 10 different shippers directly on our shelves. We give no thought to that inventory and never have to write a P.O.

“And we purchase around 150 different products from Englander, so turning quotes and products on a dime is vital to us. Englander’s customer service is excellent. Even for products they don’t inventory, they’ll work weekends to help us cover an unexpected shortage.

“Englander helps us to design graphics as well as structure — for both product and displays. Here, too, they go above and beyond to satisfy. They’re in the relationship for the long haul. And their service shows it.”

Wally Williams
Master Scheduling Supervisor
Allergan

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“The strength of our relationship with Englander is based on service, and I mean great service, reliable service.

“Across seven years, this has been my experience: I call and I get an instant meeting. And on that very same day, I may get back a structural sample on a new package. If not, the next day.

“When you’re selling product, a quick turn vendor for new packaging is critical. Englander consistently meets tight deadlines. When they assure me that they will do something by a certain time, I can definitely count on them — from the top down.”

Clemente Conde
National Marketing Manager
Easy Gardener

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“For five years, my experience with Englander is that they always over-deliver on what they promise. I’ve worked with them on 25 original box designs, each unique and each directed to a niche market. Englander’s design team goes out of their way to understand my customer. They don’t just hit the mark, they do it quickly and at a reasonable price.

“When it comes to the final delivery of product, I never have to worry about a variance of quality within a run or between the five runs we order each year. That’s critical to me as a long-distance client. Englander is adept at electronic communications, sending proofs over the Internet and physical samples overnight. It’s just as easy to work with them as someone around the corner, and the professionalism is consistent at every level.”

Patrick Watts
Director of Marketing
Word Music
Nashville, Tennessee

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